This Privacy Policy explains how The Tarot Pen ("we," "us," "our") collects, uses, and protects information when you use our website and subscription tool ("the Service").
1. Information We Collect
| Category | Examples |
|---|---|
| Account information | Email address, password (stored as a secure hash), display name |
| Billing information | Subscription plan, billing status, renewal dates — processed by our payment provider; we do not store your card details |
| Usage data | Reading history, spreads created, generation counts, feature usage |
| Content you provide | Client session notes, photos submitted for spread interpretation, voice input where used |
| Technical data | IP address, browser type, device information, log data |
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To process subscription payments and manage your account
- To generate AI-based readings, interpretations, and phrasing suggestions you request
- To communicate with you about your account, billing, or Service updates
- To detect, prevent, and address technical issues, fraud, or abuse
3. AI Processing
Some features of the Service (including text interpretation, photo-based spread reading, and voice interaction) send relevant content to a third-party AI provider for processing in order to generate a response. This content is transmitted securely and used only to fulfil your request within the Service.
4. Payment Processing
Subscription payments are handled by our third-party payment processor. When you subscribe, your payment details are collected and processed directly by that provider under their own privacy policy and security standards — we do not receive or store your full card number.
5. Data Sharing
We do not sell your personal information. We share information only with:
- Service providers who help us operate the Service (hosting, payment processing, AI processing)
- Authorities, where required by law or to protect our legal rights
6. Data Retention
We retain your account and usage information for as long as your account is active, or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us, subject to any legal obligations to retain certain records (e.g. billing history).
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.
8. Security
We use reasonable technical and organizational measures — including password hashing, secure sessions, and CSRF protection — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Service is not directed at individuals under 18, and we do not knowingly collect information from anyone under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact
Questions about this Privacy Policy or your data can be sent to hello@psychicnova.com.